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Saying that bots , robots or chatbots are the future of technology stops being a theoretical phrase when you know the multiple uses that can be given to them and their benefits. A bot for WhatsApp is artificial intelligence software capable of carrying out a conversation coherently by identifying keywords for which it offers a response. The success of a chatbot is definitely in the use to which it is put. Currently there are no excuses for a company to stop taking advantage of technological tools. Without further ado, we invite you to learn about bot use cases for WhatsApp Business , as well as the benefits of using this type of technology as a catapult to take your customers' experience to another level.
Talking about a free WhatsApp bot is synonymous with automated instant messaging management. But beyond this, if you are wondering what use can be given to a bot for WhatsApp Business, we will tell you 6 types of use to CU Leads enhance your digital marketing, sales and customer service strategies. Customer Service Bot for WhatsApp This is the best known and most popular, it is a conversational interface capable of understanding a sentence and offering a response. Its main mission is to respond to all customer queries immediately and effectively.
This represents savings in company costs and in the time of collaborators who can now attend to other types of more complex tasks. If the interaction gets complicated, the chatbot always has the option of redirecting the conversation to a human agent. Bot for WhatsApp to automate processes A reservation for a hotel room, a plane flight, a table at a restaurant; confirmation of a medical appointment, of the arrival of a package to a courier service; These are some examples of processes that were previously done manually by a teleoperator and that today can be solved automatically with a WhatsApp bot.
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發表於 2024-3-14 16:19:05